At Distinct, we prioritize a smooth and reliable shipping experience for every customer. We offer a straightforward flat-rate shipping fee on all orders, and we’re pleased to provide free shipping when your purchase exceeds a certain amount.

Once your order is placed, our team begins processing it within 1–2 business days. Shipping typically takes 3–5 business days after processing, depending on your location.

Your satisfaction matters to us, so we make sure every package is sent securely and on time. As soon as your order ships, we’ll send you a tracking number so you can follow its journey right to your door.

We will be updating everyone on their orders throughout the whole process via email and our Instagram. Thank you for your support and patience and we hope you like your item when it arrives!

At Distinct, your satisfaction is our priority. If your purchase isn’t quite right, you’re welcome to return it within 30 days of the purchase date for a full refund or exchange.

To start a return, please reach out to us first—our team is here to help guide you through the process. Returned items must be unused, in their original packaging, and include proof of purchase (such as a receipt).

We’re committed to making your experience with us positive from start to finish, including a smooth and stress-free return process.